Warranty Policy

At CHINFORMATIQUE, we stand behind the quality of our products. We offer a limited warranty on all our products subject to the following terms and conditions:

Duration

• Our products are covered by a limited warranty for a period of one (1) year from the date of purchase.

Coverage

• Our limited warranty covers defects in materials and workmanship under normal use.
• Our limited warranty does not cover damage caused by misuse, abuse, or negligence.

Remedies

• If a defect arises during the warranty period, we will either repair or replace the product at our discretion.
• If we determine that the product cannot be repaired or replaced, we will issue a refund in the form of the original payment method.

Exclusions

• Our limited warranty does not cover software, consumable items, or accessories.
• Our limited warranty does not cover products that have been modified or repaired by unauthorized personnel.

To make a warranty claim, please contact our customer service team at 0560228342. We will provide you with instructions on how to return the product for repair or replacement.

Please note that our limited warranty is in addition to your statutory rights under applicable laws. We reserve the right to refuse any warranty claim that does not meet our warranty policy requirements.

Thank you for choosing CHINFORMATIQUE!